Accessibility Statement Neureiter Maschinen GmbH
1. Accessibility Statement (Introduction & Scope)
The Neureiter Maschinen GmbH is striving to improve their webshop (https://neureiter-shop.at/) in accordance with the Accessibility Act (BaFG), idgF, to make this website accessible in accordance with Directive (EU) 2019/882. This accessibility statement applies to this webshop.
2. Status of compliance with the requirements
This digital application is partially compliant with conformity level AA the guidelines for accessible web content – WCAG extension 2.1 (W3C Recommendation) or with the applicable European standard EN 301 549. The reason for this is the following incompatibilities and exceptions, which are detailed in the next section.
3. Non-accessible content
The content listed below is not accessible for the following reasons:
a) Incompatibility with accessibility regulations
1.1.1 Text alternatives
Images and logos have no or insufficient alternative text, which limits their use with screen readers.
1.3.1 Information & Relationships
Faulty heading hierarchies make semantic understanding and navigation difficult for assistive technologies.
1.4.1 Use of color
Links are sometimes only distinguishable from the surrounding text by color coding. This makes it difficult for visually impaired and colorblind users to use the site.
1.4.3 Contrast (Minimum)
Some text elements in the cookie banner have insufficient color contrast to the background and are therefore difficult to read for people with visual impairments.
2.1.1 Keyboard operation
Not all content and controls are fully usable with the keyboard, which excludes users without a mouse.
Note: Work is already underway to resolve the above-mentioned barriers. Neureiter Maschinen GmbH has initiated internal processes to evaluate these deficiencies and eliminate them step by step.
b) Content outside the scope of application
External payment processing
Payment processing (e.g., credit card, PayPal, Klarna, instant bank transfer) is handled by independent payment service providers. These payment pages are operated technically and in terms of content exclusively by the respective provider and are therefore outside the organizational and financial control of [the company/organization]. Neureiter Maschinen GmbH.
According to § 2 para. 3 no. 4 BaFG (Third-party content outside of our control) is therefore not covered by this declaration.
The payment service providers in question, as independent economic actors, are themselves obliged to comply with the requirements of the BaFG to comply and, if necessary, to provide their own accessibility statement.
4. Preparation of this declaration
This declaration was first created on September 9, 2025. The assessment of its compliance with accessibility requirements was carried out in September 2025 as an external audit by experts from [organization name missing]. MSTAGE GmbH based on 10 selected success criteria of the WCAG extension 2.1 in conformance level A and AA, whereby the product detail page was tested. Identified defects were documented and are being addressed.en into the ongoing optimization. Neureiter Maschinen GmbH This statement will be updated in the event of significant changes to the webshop.
5. Feedback & contact options
We are constantly striving to improve our services and remove barriers. If you notice any shortcomings regarding the accessibility of our digital services – problems not yet described in this statement, or a violation of accessibility requirements – please let us know. Neureiter Maschinen GmbH We will review your information and respond as quickly as possible.
Please send your feedback via email to kontakt@neureiter-maschinen.at Please use "Reporting an accessibility issue in the Neureiter webshop" in the subject line. Describe the problem and, if possible, provide us with the URL or the exact location of the affected content so that we can understand the issue.
Contact:
KUCHL MAIN (near Salzburg)
Kellau 167 | 5431 Kuchl
6. Enforcement / Appeal Procedure
Should you not receive a satisfactory response to your feedback from us within a reasonable timeframe, you have the option of filing a complaint. The responsible authority is the market surveillance authority according to [relevant legislation/regulation]. BaFGCurrently, the Social Ministry Service (SMS) handles complaints on behalf of the Federal Ministry of Social Affairs, Health, Care and Consumer Protection. You can submit your complaint informally – for example, via email or online contact form – to the Social Ministry Service.
The Social Ministry Service is reviewing your complaint to determine whether there has been a violation of the regulations of BaFG The authority may request a statement from the company and recommend corrective measures. Should the company continue to fail to comply with the accessibility requirements, the authority may, pursuant to Section 36, take further action. BaFG Administrative penalty proceedings may be initiated – fines of up to €80.000 are possible in extreme cases. Ultimately, products could even be withdrawn from the market or services prohibited. (We naturally hope it doesn't come to that and will do everything we can to rectify any deficiencies voluntarily.)
7. Date of publication
This statement was published on September 10, 2025.